Exchange Policy

1. Exchange Window
You can request an exchange within 7 days of receiving your order.

2. Exchange Eligibility
To qualify for an exchange, the product must be unused, in its original condition, and returned in its original packaging with all included accessories.

3. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 24 hours of delivery and provide clear photos or videos of the issue so our team can assist you.

4. Exchange Process
Once your request is received, our team will inspect the product and verify its eligibility. After successful inspection and approval, an exchange will be arranged, subject to product availability.

5. No Refund Policy
Please note that we do not offer refunds or money-back returns. Eligible requests will be handled through an exchange only, in accordance with this policy.

6. Need Help?
If you have any questions or need assistance with an exchange, please contact our customer support team. We're always happy to help make your shopping experience smooth and hassle-free.